We are currently in the process of developing a dedicated trade program for interior designers, stylists, and industry professionals.

In the meantime, we’re happy to support trade clients with personalized service, including preferred pricing, access to an expanded catalog of furniture and decor from our trusted vendor partners, and assistance sourcing samples when available.

At Root + Residence, we understand that every project is unique. Whether you’re sourcing for a single space or managing a full-scale install, we’re here to help you find the right pieces with flexibility and ease.

To inquire about trade support, please reach out to us directly—we’d love to collaborate.

Shipping + Handling costs vary depending on the size and type of item, as well as the delivery method selected at checkout.

Many of our smaller décor pieces and smaller furniture pieces ship free of charge, with shipping already included in the listing price. Depending on the piece and its relative supplier network, some items will have shipping fees that will calculate at checkout after your address is entered.

For larger furniture items, shipping is typically calculated at checkout. These pieces ship via scheduled freight delivery, and rates may vary depending on the item and delivery location. Other delivery options may be available at checkout. If you are purchasing a piece that doesn't offer the delivery service at checkout that you need, please reach out to us.

Some large furniture items may include complimentary or upgraded delivery services, such as white glove delivery (in-home placement and setup). When available, this will always be noted directly on the product page.

We work with a range of trusted vendors and shipping partners, so delivery options and pricing can differ slightly by item—but we always aim to provide a seamless, transparent experience.

If you have any questions about shipping for a specific item, feel free to reach out—we’re happy to help.

Yes- Most larger furniture pieces offer multiple delivery options, such as curbside, in-home, or white glove service. When applicable, these options will calculate at checkout once you enter your delivery address.

We offer free full-service white glove delivery on some of our larger furniture pieces. This service typically includes in-home delivery, placement in your room of choice, furniture assembly, and packaging removal. We’ll contact you to schedule a convenient delivery date once your item reaches your local area. On your scheduled delivery date, we will carry your items to any room inside your home, unpack and set them up, and remove all packaging.

Please note that not all items include white glove delivery. When available, this will be clearly noted on the product page.

Yes, we meticulously select materials with eco-consciousness in mind, prioritizing options like responsibly sourced wood, recycled materials, and low-impact production processes.

We believe returns should be easy and hassle-free. We offer a 30-day return policy in most circumstances. If you're not satisfied with your purchase, contact our customer support team, and we'll guide you through the return process. Please read our Refund/Return Policy page for more information.

Delivery times and charges may vary depending on your location, our fulfillment partners' shipping and delivery policies, and the item's size.

Root + Residence works with a curated network of manufacturers, warehouses, and fulfillment partners to offer a diverse range of furniture and décor.

Products may ship from various warehouse locations depending on stock availability and shipping efficiency. In rare cases, if an item becomes unavailable after purchase, our team will contact you promptly with alternative options or a full refund.

You can find detailed information on delivery options and costs during the checkout process. Please also refer to each individual item's description for more information.

Some larger furniture pieces offer multiple delivery options, such as curbside, in-home, or white glove service. When applicable, these options will be available directly on the product page. If delivery is already included, this will be clearly noted.

Yes, we frequently offer discounts and promotions on select furniture items. New customers who subscribe to our Email list will receive a 10% coupon code to use on their first order. You can also check our website or contact our customer support for current offers and deals.

Scroll to the footer and expand the "Policy Links" section to access our shipping, privacy, and return policies.