Personalized Support
Questions before or after your purchase? Our team is here to help with product questions, order support, and guidance along the way.
The Rio Floor Lamp introduces a playful yet refined silhouette, defined by its continuous looped form. Crafted from brass and anchored by a black granite base, it balances fluid movement with grounded stability. A linen shade softens the sculptural frame, casting a warm, ambient light that enhances its presence without overwhelming the space. Designed to stand out while remaining versatile, Rio brings a subtle statement to modern interiors.
Availability and estimated lead times are provided as a general guide and are subject to change based on vendor inventory, production, carrier availability, the delivery destination, and other factors. We do our best to keep the lead time up to date, but we cannot guarantee these estimates. For the most current availability and delivery estimate, please contact us before placing your order. If the estimated timeline changes after your order is placed, our team will contact you with an update as soon as possible.
Shipping and delivery options are calculated and shown at checkout based on your delivery address and selected service level.
Returns
Return requests must be submitted within 30 days and require prior written authorization from Root + Residence. Eligibility remains subject to supplier approval. Approved preference-based returns are subject to a 15–25% restocking fee. We’ll issue a Return Authorization Number and instructions before you ship the item back.
Custom, made-to-order, and final-sale items are not eligible for preference-based returns.
Damage or Delivery Concerns
Inspect your order upon delivery and note any visible item or packaging damage on the delivery receipt before signing, where applicable.
Contact info@rootresidence.com within 48 hours of delivery with your order number and photos of the item, damage, packaging, and shipping labels. Include delivery paperwork where applicable.
Availability and estimated lead times are provided as a general guide and are subject to change based on vendor inventory, production, carrier availability, the delivery destination, and other factors. We do our best to keep the lead time up to date, but we cannot guarantee these estimates. For the most current availability and delivery estimate, please contact us before placing your order. If the estimated timeline changes after your order is placed, our team will contact you with an update as soon as possible.
Why Shop With Root + Residence?
Questions before or after your purchase? Our team is here to help with product questions, order support, and guidance along the way.
We ship across the continental U.S. through trusted shipping partners, with multiple delivery options available at checkout, including White Glove service on eligible items.
Shop confidently with secure checkout and damage protection assistance. Orders ship directly from our trusted furniture and décor partners whenever possible.
We actively monitor orders and provide updates throughout the fulfillment process.